Shipping
Do you ship jewellery across the UK?
Yes! We ship our entire Natural Stone Jewellery Collection anywhere within the UK with secure and reliable delivery options.
How long does delivery take?
Typically, orders arrive within 3-5 business days. We also offer expedited shipping options at checkout for those special moments when you need your jewellery sooner.
Can I track my order?
Absolutely! Once your order is dispatched, you will receive a tracking number so you can follow your beautiful jewellery on its way to you.
Product
What types of stones are used in your jewellery?
Our collections feature genuine healing crystals and semi-precious gemstones like amethyst, rose quartz, citrine, agate, turquoise, and freshwater pearls, each chosen for their natural beauty and positive energy.
Are the jewellery pieces handmade?
Yes, every piece, from delicate silver earrings to boho anklets and romantic wedding jewellery, is lovingly handcrafted by skilled artisans.
Are your earrings hypoallergenic?
Yes, our silver earrings are made from 925 sterling silver, ideal for sensitive skin and daily wear.
Can I wear your jewellery every day?
Certainly! Our pieces are designed for everyday elegance and special occasions. Just handle with care and avoid contact with harsh chemicals.
Do you offer wedding jewellery?
We do! Our Wedding Earrings Collection and other pieces are perfect for brides seeking romantic and timeless accessories for their special day.
How do I find the right size for anklets or bracelets?
We provide detailed size guides on each product page, and our friendly customer service team is always ready to assist you for the perfect fit.
How should I care for my natural stone jewellery?
To preserve their beauty and energy, avoid water, perfumes, and chemicals. Clean gently with a soft cloth and store your jewellery in a dry, shaded place.
Do you offer gift packaging?
Yes, every order can be beautifully gift-wrapped — ideal for birthdays, anniversaries, or as a heartfelt surprise.
Payment
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure online payment options for your convenience.
Is shopping on your site secure?
Absolutely. We use industry-standard encryption to protect your personal and payment information, ensuring a safe and worry-free shopping experience.
Can I get a refund or exchange if I’m not happy with my purchase?
Yes, customer satisfaction is our priority. Please refer to our Returns Policy page for details on refunds and exchanges, and contact our support team for assistance.
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Size Guide
Finding the perfect fit is key to enjoying your natural stone jewellery every day. Use our easy size guide to choose the right measurements for anklets, bileklik (bracelets), earrings, and rings — ensuring comfort, style, and harmony.
Anklets & Bracelets
Our anklets and bracelets are designed to sit comfortably on your wrist or ankle. Here’s how to measure for the best fit:
- Step 1: Use a soft measuring tape or a piece of string to wrap around your wrist or ankle where you want the bracelet or anklet to sit.
- Step 2: Mark the point where the ends meet, then measure the length with a ruler.
- Step 3: For a snug but comfortable fit, add about 1 to 1.5 cm (0.4 to 0.6 inches) to your measurement. For a looser, more relaxed fit, add 2 to 3 cm (0.8 to 1.2 inches).
- Step 4: Compare your measurement with the size options on the product page and select your preferred fit.
Tip: If you’re between sizes, we recommend choosing the larger size for added comfort.
Earrings
Our earrings are designed for elegance and comfort, suitable for all-day wear:
- Studs: Usually one size fits all, designed to sit snugly on the earlobe.
- Hoops and Drops: Sizes vary — check the product description for diameter or length measurements to match your style preference.
Rings
To find your perfect ring size:
- Method 1: Use a flexible measuring tape or a piece of string to wrap around the base of your finger. Mark the point where it overlaps, then measure the length with a ruler.
- Method 2: Measure an existing ring that fits you well by its inner diameter and compare it to our ring size chart.
Note: Ring sizes may vary slightly between brands, so if you’re unsure, contact us for personalized assistance.
If you need help or have any questions about sizing, our friendly customer support team is here to help you find your perfect fit — just reach out!
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Care Instructions
Your natural stone jewellery is a beautiful expression of nature’s magic and crafted with love — to keep its sparkle and positive energy shining bright, follow these simple care tips:
Protect Your Jewellery
- Avoid exposing your pieces to water, perfumes, lotions, and harsh chemicals that can dull gemstones and tarnish metals.
- Remove your jewellery before swimming, bathing, or doing household chores.
Cleaning
- Gently wipe your jewellery with a soft, dry cloth after each wear to remove oils and dirt.
- For deeper cleaning, use a mild soap and lukewarm water solution, gently brushing with a soft toothbrush. Rinse carefully and pat dry with a soft cloth. Avoid soaking gemstones for long periods.
Storage
- Store your jewellery separately in a soft pouch or lined box to prevent scratches and tangling.
- Keep your pieces away from direct sunlight and extreme temperatures to preserve their natural color and energy.
Recharging Your Stones
- To maintain the healing properties of your crystals, cleanse them regularly by placing them in moonlight overnight or gently smudging with sage or palo santo.
With these loving steps, your natural stone jewellery will continue to bring balance, beauty, and positive energy into your life for years to come.
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Personalized Jewelry
Celebrate your unique story with our Personalized Jewellery Collection — handcrafted pieces designed just for you. Whether it’s an anklet, bracelet, ring, or earrings, each item can be customized with your choice of genuine healing crystals, semi-precious gemstones, and meaningful engravings.
From initials and special dates to inspirational words, our personalized jewellery lets you wear your heart close to you. Perfect as a thoughtful gift or a treasured keepsake, these one-of-a-kind creations blend natural beauty with your personal touch.
Discover the joy of jewellery that’s truly yours — crafted with love and intention, made to inspire and empower every day.